Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when using our services or website:

• Contact Information: Name, email address, phone number
• Vehicle Information: Year, make, model, and service preferences
• Appointment Details: Preferred dates, times, and service requests
• Communications: Messages sent through our contact form or chatbot

2. How We Use Your Information

We use collected information to:

• Schedule and confirm appointments
• Provide quotes and service estimates
• Communicate about your service status
• Send appointment reminders
• Respond to your inquiries and requests
• Improve our services and website experience

3. Contact Form Data

When you submit a contact form or quote request, your information is securely stored and used solely for responding to your inquiry and providing the requested services. We do not sell or share this information with third parties for marketing purposes.

4. Chatbot Conversations

Our website chatbot uses AI to answer questions about our services. Conversations may be stored to improve customer service and follow up on inquiries. If you provide contact information through the chatbot, it will be treated with the same care as form submissions.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect some website features.

6. Third-Party Services

We may use third-party services for payment processing, email communications, and analytics. These services have their own privacy policies governing the use of your information. We only share the minimum information necessary for these services to function.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Customer records may be retained for warranty purposes.

9. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: